Fees, payment and cancellation

I want the cost of working with me to be clear before we begin. My fees are listed below, and I will confirm them with you in writing before your first appointment. This policy applies to every appointment.

At a glance

• Assessments are charged at $250 per hour.
• You pay after each appointment.
• Additional charges include reviewing all collected information, scoring, and preparing a written report. This is usually 5 to 7 hours, but can be more or less, depending on the complexity of the case.
• I do not bill insurers directly. I provide a receipt for you to submit to your plan.
• Please give at least 24 hours' notice to cancel or reschedule.

Billable Assessment Procedures

Billable work during the assessment may include:

• an intake interview, and the testing and interviews we do together
• reviewing your records and any previous assessments
• with your consent, interviews with family members or others who know you well
• scoring, interpreting the results and writing your report
• a feedback session to go through your results and recommendations

Fees

• The cost of your assessment depends on its scope and your goals.
• For instance, if your case is more complex, it may take me more hours for me to interview you, review your documents, or write your report.
• I charge $250 per hour and will provide an estimate before your assessment begins.

Add-ons

• Disability Tax Credit form: 1 hour ($250)
• Persons With Disabilities form: 1 hour ($250)
• Letters to an employer or school: Billed in half-hour increments, typically 30 to 60 minutes ($125 to $250), depending on what the letter needs to cover.

Consultations and other appointments

Appointments outside an assessment are billed at my hourly rate ($250).

Paying for appointments

My practice is fee-for-service: you pay me directly.

• How to pay: after each appointment, I email you an invoice from Helcim, a Canadian payment processor. Click Pay now in that email to pay by card on Helcim's secure payment page; your card details never reach this website. You can also pay by e-transfer.

Insurance and funding

I do not bill insurance companies directly. You pay me, and I give you a receipt for each payment that you can submit to your extended health plan for reimbursement.

• Before your first appointment, please check with your plan whether services from a registered psychologist are covered, how much is covered each year, and whether you need a referral from a physician.
• You are responsible for my fees whether or not your plan reimburses them.
• Insurers generally do not reimburse late-cancellation or missed-appointment fees.
• If a funding program or another third party will be paying, please contact me before you book so we can arrange it in advance.

Cancelling or rescheduling

Please give at least 24 hours' notice if you need to cancel or reschedule, by email at info@julianed.ca.

• Less than 24 hours' notice, or a missed appointment: the full fee for the appointment may be charged.
• Arriving late: the appointment still ends at its scheduled time, and the full fee applies.
• If I need to cancel: you are never charged. Anything you have paid moves to your new appointment, or is refunded if you prefer.

Refunds

• Fees for services already provided, including time spent on assessments and reports, are not refundable.

Questions

If anything here is unclear, or if cost is a barrier for you, please email info@julianed.ca before booking.

Last updated: November 4, 2026